Reference

Open idberkah Privacy Policy First

Your idberkah account connects live tables, slot rooms, sportsbook markets and local wallet steps, so this Privacy Policy explains exactly what data we handle before you join.

Account data explainedDANA OVO GoPay QRISDevice and cookie choicesPrivacy contact paths
idberkah Open idberkah Privacy Policy First
CONTACT PATHS

Check Privacy Help Before Joining

Privacy questions should reach the right desk without sending the same message three times.

Live chat Use live chat from the lobby footer between 09:00 and 23:00 WIB.
WhatsApp privacy queue Send a privacy request through the WhatsApp button on idberkah.
Email data desk Email support through the contact page when your request needs attachments, such as a…
ACCOUNT CARE

Browse How We Protect Your Data

A privacy policy only matters if the account flow follows it. We separate login records, payment references and support messages so the team sees only what is needed…

Account setup

When you open an account, we collect the details needed to create your login and contact profile.

Payment references

DANA, OVO, GoPay and QRIS records are used to match wallet activity with your account balance.

Device signals

We read device type, browser version, IP signal and session timing to protect login access.

Cookie choices

Cookies keep you signed in, remember preference settings and measure basic page use.

Record retention

We keep account and payment records while your account is active and for periods needed for security, dispute handling and…

Change requests

If your phone number, email or profile detail is wrong, contact support before making new payments.

Discover Privacy Policy Answers

Use these answers before you create an account, add a local wallet or ask support to change a profile detail. They explain what we collect, why we collect it, how you can ask for access or correction, and what happens when browser cookies or device signals change during your session.

We collect the account details you enter, such as name, phone, email, login records and contact preferences. We also record device signals so account recovery, support replies and access checks can work correctly.

We use payment references to match your wallet action with your account balance and transaction history. We do not need your wallet password, app PIN or private login for those payment apps.

Yes. Contact live chat, WhatsApp or email and confirm the registered phone or email on your account. After verification, we can share status and correct details that are wrong or outdated.

Yes, it covers account data created when you enter game areas, including session timing, device signals and balance events. It does not change the rules of any game or table.

Clearing cookies may sign you out and remove saved preference settings. You can still return with your login details, and our security checks may treat the next session as a new device.

Send the request through email or WhatsApp with your registered account contact. We verify ownership, check whether security or legal retention still applies, then confirm what can be removed or reduced.

Use live chat during 09:00 to 23:00 WIB for fast routing, then follow any identity check from support. For attachments or longer requests, email the privacy desk through the contact page.